Terms of Service

Last Updated: February 2, 2026

Agreement to Terms

By accessing or using the Cipollini website or dining at our restaurant, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or services.

Reservations

Making Reservations: Reservations can be made through our website, by phone, or through third-party reservation platforms. All reservations are subject to availability.

Cancellation Policy: We kindly request that you notify us at least 24 hours in advance if you need to cancel or modify your reservation. For large party reservations (6 or more guests), we require 48 hours notice.

No-Shows: Repeated no-shows may result in the inability to make future reservations.

Late Arrivals: We will hold your table for 15 minutes past your reservation time. After this period, your table may be released to other guests.

Private Dining & Events

Private dining reservations require a signed agreement and deposit. Cancellation policies for private events are outlined in the individual event contract.

Gift Cards

Validity: Gift cards are valid for 5 years from the date of purchase unless otherwise required by law.

Non-Refundable: Gift cards are non-refundable and cannot be exchanged for cash.

Lost or Stolen: We are not responsible for lost or stolen gift cards. Please treat them like cash.

Dietary Requirements & Allergies

Please inform your server of any food allergies or dietary restrictions. While we take precautions, our kitchen handles common allergens and we cannot guarantee a completely allergen-free environment.

Conduct

We reserve the right to refuse service to anyone and to ask guests to leave if their behavior is disruptive, inappropriate, or violates our policies. This includes excessive intoxication, harassment of staff or other guests, or failure to follow dress code guidelines.

Dress Code

Cipollini maintains an upscale casual dress code. We ask that guests refrain from wearing athletic wear, flip-flops, or overly casual attire.

Photography

We welcome guests to photograph their dining experience for personal use. However, professional photography equipment, flash photography, or photography that disturbs other guests is not permitted without prior approval.

Website Use

Intellectual Property: All content on this website, including text, images, logos, and design, is the property of Cipollini and is protected by copyright laws.

Accuracy: While we strive to keep our website information current, menu items, prices, and availability are subject to change without notice.

Prohibited Uses: You may not use our website for any unlawful purpose, to harass or harm others, or to collect information about other users.

Limitation of Liability

Cipollini and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or services.

Indemnification

You agree to indemnify and hold harmless Cipollini and its owners, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms of Service.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website or services after changes constitutes acceptance of the modified terms.

Contact Us

If you have questions about these Terms of Service, please contact us at:

Cipollini
1606 Bardstown Rd, Louisville, KY 40205
Phone: Coming Soon
Email: info@cipollinilouisville.com